Organizational Behavior and its Importance | MCQ
Organizational Behavior MCQs with Answers:
Q1. Organizational structure primarily refers to
- how activities are coordinated & controlled
- how resources are allocated
- the location of departments and office space
- the policy statements developed by the firm
Q2. The purpose of job enrichment is to
- Expand the number of tasks an individual can do
- Increase job efficiency
- Increase job effectiveness
- Increase job satisfaction of middle management
Q3. Strategic planning as a broad concept consists of
- corporate strategy and business strategy
- strategy formulation and strategy implementation
- inputs and outputs
- environmental analysis and internal analysis
Q4. According to Herzberg, which of the following is a maintenance factor?
- Salary
- Work itself
- Responsibility
- Recognition
Q5. A major problem with a task force type of management is
- there is no logical basis for task force information
- its status is too inflexible
- accountability
- lack of planning
Q6. Individuals such as Albert Einstein, Edwin Land and Steven Jobs lead through which type of power?
- Legitimate
- Reward
- Expert
- Charismatic
Q7. Communication begins with
- encoding
- idea origination
- decoding
- channel selection
Q8. Functional managers are responsible
- for a single area of activity
- to the upper level of management and staff
- for complex organizational sub-units
- for obtaining copyrights and patents for newly developed processes and equipment
Q9. Policies are sometimes defined as a(n)
- shortcut for thinking
- action plan
- substitute for strategy
- substitute for management authority
Q10. The problem-solving process begins with
- clarification of the situation
- establishment of alternatives
- identification of the difficulty
- isolation of the cause
Q11. A study of the culture and practises in different societies is called
- Personality
- Anthropology
- Perception
- Attitudes
Q12. ____________ is known as “the father of scientific management.”
- Fredrick W. Taylor
- Henry Fayol
- Robert Owen
- None of these
Q13. ___________ A young Welsh factory owner was one of the first to emphasise the human needs of employees: He refused to employ young children
- Andrew Ure
- J.N. Tata
- Robert Owen
- None of these
Q14. _____________ embodies a team concept, is based on the principle of mutual contribution by employer and employees
- Autocratic model
- Custodial model
- Supportive Model
- Collegial Model
Q15. Contribution/s of the human relations movement is/are
- Great Depression
- Labour Movement
- Hawthorne Studies
- All of these
Q16. Edward Tolman is related to
- Behaviourist Framework
- Cognitive approach
- Social Cognitive Framework
- None of these
Q17. Forces affecting organisational behaviour are
- People
- Environment
- Technology
- All of the above
Q18. Hawthorne Studies is related to which stage of organizational behavior evolution
- Industrial revolution
- Scientific management
- Organisational behaviour
- Human relations movement
Q19. In the present context, challenges for OB are
- Employee expectation
- Workforce diversity
- Globalization
- All of the above
Q20. Meso organisation behaviour is related with
- Individual behaviour
- Group behaviour
- Organisational behaviour
- None of these
Q21. “Leadership motivates the people to work and not the power of money”, this concept is related to
- Autocratic model
- Custodial model
- Supportive Model
- Collegial Model
Q22. Organisational behaviour is a field of study backed by a body of associated with growing concern for people at workplace
- Theory
- Research
- Application
- All of the above
Q23. Organisational behaviour is
- A science
- An art
- A science as well as an art
- None of the above
- Interpersonal conflict resolution; motivation of individuals
- Organisational control; conflict management
- Motivation of individuals; planning
- Planning; development
- Latin
- French
- Greek
- None of these
- The behaviour of individual and groups.
- How resources are effectively managed.
- Control processes and interactions between organisations, external context.
- Both a and c.
Q27. The study of organizational behaviour has certain basic assumptions. They are
- An industrial enterprise is an organisation of people.
- These people must be motivated to work effectively.
- The goals of the employee and the employer may not necessarily coincide.
- All of the above.
Q28. Which of the following represents the correct sequencing of historical developments of Organisational Behaviour?
- Industrial revolution —> Scientific management –> Human relations movement –> OB
- Industrial revolution —> Human relations movement —> Scientific management –> OB
- Scientific management —> Human relations movement –> Industrial revolution –> OB
- None of these.
Q29. Which of the following frameworks is used in the development of the overall model of OB?
- The cognitive framework
- The behaviouristic framework
- The social learning framework
- All of the above
Q30. Which of the following frameworks is based on the expectancy, demand and incentive concepts
- The cognitive framework
- The behaviouristic framework
- The social learning framework
- The supportive framework
Q31. Which of the following forms the basis for the autocratic model of OB
- Obedience
- Authority
- Power
- Dependence on boss
Q32. “Might is right” is the motto of
- Autocratic Model
- Custodial Model
- Supportive Mode
- Collegial Model
Q33. Which one of the following is the definition given by Fred Luthans
- “Organisational behaviour is to understand, predicting and controlling human behaviour at work”
- “Organisational behaviour is subset of management activities concerned to human behaviour”
- “Organisational behaviour is a branch of social sciences that seeks to build theories”
- “Organisational behaviour is a field of study that investigates the impact on behaviour”
Q34. Which of the following is not correct for the organisational behaviour?
- Organisational behaviour is an integral part of management
- Organisational behaviour is a disciplinary approach
- Organisational behaviour helps in analysis of behaviour
- “Organisational behaviour is goal-oriented
Q35. The____________ is based on the environment. Though____________ like thinking, expectations and perception do exist, and they are not needed to manage or predict behaviour.
- Behaviouristic approach, Cognitive processes,
- cognitive processes, behaviouristic approach
- Social cognitive, behaviouristic approach
- Cognitive processes, social cognitive
Q36. OB is the study of _____________ in the organisation
- Human
- Human Behaviour
- Employer
- Employees
Q37. Nowadays a lot of stress is being put on the __________ of the employee in the organisation
- Character
- improvement
- Behaviour
- Rewards
Q38. OB focuses at 3 Levels
- a. Individuals, Organisation, Society
- Society, Organisation, Nation
- Employee, Employer, Management
- Individual, Groups, Organisation
Q39. Scope of OB does not include
- Leadership
- Perception
- Job Design
- Technology
Q40. High rate of ______________ increase cost and tend to place less experienced employee in job
- Training
- Absenteeism
- Employee Turnover
- Strikes
- Positively
- Negatively
- directly
- Elastically
- Maslow
- Follet
- Elton mayo
- Ivon Pavlov
- Processing
- systematic
- ever changing
- researching
- Wages
- bonus
- rewards
- promotions
- Communication
- knowledge
- experience
- Interpersonal Skills
Q46) ______________________ is called as father of scientific management
- Elton Mayo
- Hendry Fayol
- F.W.Taylor
- Robert Owen
- William Gilbreth
- Hendry Fayol
- F.W.Taylor
- Robert Owen
Q48) ___________________ is recognised as the father of “Human relations”
- William Gilbreth
- Hendry Fayol
- F.W.Taylor
- Elton Mayo
- William Gilbreth
- Hendry Fayol
- F.W.Taylor
- Elton Mayo
- Technical, Human and Conceptual
- Technical, behavioural and Conceptual
- Systematic, Human and Conceptual
- Technical, Human and Cognitive
Q51) The 3 Theoretical Framework of OB are
- Cognitive, Social and Technical
- Cognitive, Behaviouristic, Social
- Leadership, attribution, motivation
- Attribution, Perception and Motivation
Q52) ______________ explains internal processes of choice among different behaviours
- Equity Theory
- Expectancy theory
- Goal attain theory
- Goal setting Theory
Q53) _____________ explains how and why people react when they feel unfairly treated
- Equity Theory
- Expectancy theory
- Goal attain theory
- Goal setting Theory
Q54) _____________ focuses on how to set goals for people to reach
- Equity Theory
- Expectancy theory
- Goal attain theory
- Goal Setting Theory
Q55) Concerning organizational cultures
- a strong culture is a more productive environment
- a weak culture is a more productive environment
- the specific culture that contributes to positive effectiveness is well known
- the stronger the culture, the more influential it is on employee behavior
Q56) Shared organizational values are
- unconscious, affective desires or wants that guide society’s behaviour
- influenced by international values
- different for the various components of a diverse workforce
- a myth
Q57) Which of the following best explains why an employee behaves as s/he does?
- The environment is the most important consideration in understanding individual employee behavior.
- Both the environment and individual differences are important considerations in understanding individual employee behavior.
- Neither the environment nor individual differences are important considerations in understanding individual employee behavior.
- Employee personality and attitudes are primarily dictated by the environment.
Q58) In order from lowest to highest, what are Maslow’s five classes of needs?
- Social-esteem-physiological-safety-self-actualization
- Physiological-safety-social-self-actualization-esteem
- Physiological-safety-social-esteem-self-actualization
- Self-actualization-esteem-safety-social-physiological
Q59) A lack of clarity concerning what will happen is referred to as
- temporal
- predisposition
- uncertainty
- negation
- less
- more
- very
- extremely
Q61) Which of the following is a strategy of job design that increases job depth by meeting employees' needs for psychological growth?
- Job rotation
- Job enrichment
- Job enlargement
- Job engagement
Q62) What is the key word in understanding organization structure?
- Control
- Change
- Process
- Delegation
Q63) Organization structures
- affect group behavior more than individual behavior
- change rapidly to meet environmental and market changes
- contribute positively to organizational performance
- can be defined simply as activities that occur regularly
Q64) Groups created by managerial decisions to accomplish stated goals of the organization are called
- formal groups
- informal groups
- task groups
- interest groups
Q65) Continued membership in a group will usually require
- supporting the group leader
- conforming to group norms
- encouraging cohesiveness in the group
- developing a status system
Q66) The definition of communication implies that
- communication is mostly verbal
- communication is mostly written
- most communication is in a vertical direction
- understanding must occur to have communication
Q67) The Least used communication channel in an organization is usually
- Upward
- Downward
- Diagonal
- Horizontal
Q68) ____________ means the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.
- Learning
- Development
- Cognition
- Training
Q69) _____________ framework is based on the concept of Expectancy, demand and Intention of the human being.
- Behaviouristic
- Expectancy
- Cognitive
- Social Learning
Q70) According to Edward Tolman, ______________ consists of the expectancy that a particular event will lead to a particular consequence.
- eventual
- Behaviour
- Learning
- Attitude
Q71) Every individual sets his goal and he also knows the _____________ which will take him to achieve the goal.
- Process
- Behaviour
- Event
- way
Q72) ________ insist that it is advisable and fruitful to study the behaviour of the human being which is visible than studying the mind which is elusive in nature.
- Ivan Pavlov and Jon B. Watson
- Ivan Pavlov
- Jon B. Watson Ivan Pavlov and A.Maslow
Q73) _____________ is the force of action or motivation.
- Behaviour
- Stimulus
- Perception
- Attitude
- Stimulus
- response
- Perception
- Attitude
Q75) Behavioural framework based on ______ behaviour and ___environmental variables.
- Observable —- Non Observable
- Observable —- Observable
- Non Observable —- Observable
- Non observable —- Non Observable
Q76) Human can project ____ behaviour for ____ stimulus and he exhibit a response depending on environmental consequences.
- different—– different
- same——same
- same———different
- different—— same
Q77) As per _________ Behaviour is not the outcome of stimulus alone, but it is an outcome that also depends on contingent environmental consequences of a behaviour
- Behaviouristic Framework
- Cognitive Framework
- Sinner Framework
- Behaviour Theory
Q78) The social cognitive theory states that the person and the external situations are _________ with each other along with the behaviour itself to determine the behaviour.
- related
- linked
- interdependence
- combined
Q79) ___________ states that along with cognitive and external situations the experiences faced through relevant past events determine what a person becomes and this will create an impact in subsequent behaviour.
- Behaviouristic Framework
- Cognitive Framework
- Social Cognitive Framework
- Social Framework
Q80) _________ developed social learning theory into the more comprehensive social cognitive theory (SCT).
- Bandura
- Luthans
- Sinner
- I Pavlo
Q81) ____ have translated this SCT into the theoretical framework for organizational behaviour.
- Stajkovic and Luthans
- Stajkovic and Sinner
- Sinner and Luthans
- Stajkovic and Pavlo
Q82) Bandura identified _____ basic human capabilities as a part of SCT.
- 4
- 3
- 5
- 6
Q83) People process visual experiences into cognitive models. They help in future action is
- Symbolizing
- Forethought
- Observational
- Self Regulatory
Q84) Employees plan their actions called as
- Symbolizing
- Forethought
- Observational
- Self-regulatory
Q85) Employees learn by observing the performance of the referent group (peers, supervisors and high performers) and the consequences of their actions is referred as.
- Symbolizing
- Forethought
- Observational
- Self-regulatory
Q86) Employees self-regulate their actions by setting internal standards
- Self-reflective
- Forethought
- Observational
- Self-regulatory
Q87) Employees reflect back on their actions (how did I do?) and perceptually determine how they believe they can successfully accomplish the task in the future given the context
- self- reflective
- Forethought
- Observational
- Self-regulatory
Q88) OB Helps to understand the behaviour of humans in ___________.
- work place and Society
- workplace only
- Society only
- The department only
Q89) OB does not contribute to improve
- Motivation
- Efficiency
- Interpersonal Relations
- Communication
Q90) Common uniform, canteen, and office does not mean common treatment is a limitation of
- Organizational Cultural
- Organizational Structure
- Organizational Behaviour
- Organisational Value
Q91) Due to the emphasis on productivity & efficiency employees are not allowed to work in harmony with one another is a limitation of
- Organizational Culture
- Organizational Structure
- Organizational Behaviour
- Organisational Value
Q92) If modern-day managers do not positively address and manage workforce diversity the following may become negative outcomes for an organisation
- more difficult communication
- increased creativity and innovation
- more interpersonal conflicts
- potential for higher employee turnover
Q93) The structure of an OB model includes 3 levels of analysis individual, group and organizational systems. Issues that influence all 3 levels in various ways and thus affect behavioural dynamics are
- change and stress
- Organisational culture and commitment
- Power and politics
- work design and technology
Q94) Some of OB’s challenges and opportunities include all of the following except
- reinforcing the importance of traditional methods of management
- offering specific insights to improve interpersonal and people skills
- helping us learnt to cope in a continues changing world
- facilitating the improvement of quality and employee productivity
Q95) A program that asks managers to reconsider how work would be done and the organisation structured if they were starting to develop the company from the beginning is
- reengineering
- MBO
- TQM
- Diversity training
Q96) Which of the following is not a contributing discipline of OB
- Anthropology
- Psychology
- physiology
- sociology
Q97) ____________________ is a Study of individual Behaviour
- Anthropology
- Psychology
- political science
- Sociology
Q98) ____________________ is a Study of Group Behaviour
- Anthropology
- Psychology
- Physiology
- Sociology
Q99) _______________________ is a Study of man, his work and Culture
- Anthropology
- Psychology
- Social psychology
- Sociology
Q100) ______________ focuses on the influence of people on one another
- Anthropology
- Psychology
- Social Psychology
- Sociology
Q101) The job satisfaction of an employee depends on the
- behaviour
- attitude
- personality
- employer
Q102) The success of each organization depends upon the performance of
- employer
- management
- vendor
- employee
Q103) A satisfied employee will be a
- motivator to others
- manager
- High performer
- Team Leader
Q104) _______________ is not a capability of an employee having a Positive attitude
- Focus
- creativity
- Pessimism
- Confidence
Q105) Which one is not a benefit to employees which results through the positive attitude of an employee
- Promotion
- Less Stress
- Job Security
- Enjoying Life
Q106) Belief, opinion, knowledge, emotions feelings intention are the components of
- OB
- Job satisfaction
- Attitude
- Personality
Q107) Components of Attitude can majorly be segregated into _________ types
- 7
- 4
- 3 ( Three )
- 6
Q108) The attitude based on Beliefs, opinions, Knowledge, or information about the particular event which the employee possesses is under ____________ component of Attitude.
- Behavioral
- Cognitive
- Affective
- Positive
Q109) The attitude based on the concept that “every individual will have an Intention to react in a certain way toward something is “under ____________ component of Attitude.
- Behavioural
- Cognitive
- Affective
- Positive
Q110) The attitude based on Feelings, sentiments and emotions of any person is under ____________ component of Attitude.
- Behavioural
- Cognitive
- Affective
- Positive
Q111) __________________ is the only component of attitude which is visible and can be observed directly.
- Behavioural
- Cognitive
- Affective
- Positive
Q112) The statement “My friends are good” is an example of _____________ component of attitude
- Behavioural
- Cognitive
- Affective
- Positive
Q113) The statement “I don’t feel comfortable in a crowd” is an example of _____________ component of attitude.
- Behavioural
- Cognitive
- Affective
- Positive
Q114) The statement “I am going to apologise for my mistake” is an example of _____________ component of attitude
- Behavioural
- Cognitive
- Affective
- Positive
Q115) ____________ component of attitude is a result of family condition, childhood experiences etc…
- Behavioural
- Cognitive
- Affective
- Positive
Q116) Which is not a method used for changing the attitude of Employees
- Use of Fear
- Providing new information
- Performance Appraisal
- Giving Feedback
Q117) Among the following which is not a problem in changing the attitude of the employee
- Insufficient Information
- Resistant by employee
- Cognitive Dissonance
- Cognitive Dissonance
Q118) Motivation includes
- job enrichment
- Job rotation
- Job enlargement
- all of the above
Q119) “The combination of characteristics or qualities that form an individual’s distinctive character” is the definition of
- Personality
- Motivation
- Attitude
- Behaviour
Q120) The family condition and impact of the parents is the main base for the personality of a person. Later it might change by ______________________.
- thinking
- external influences
- own ability
- learning experiences
Q121) Every individual is ________ by their personality.
- Intellectual
- Specific
- Unique
- Systematic
Q122) Sometimes due to any hard situation _____ of an individual will change but will take a long time.
- objective
- attitude
- motivation
- personality
Q123) From the below which is not an outcome of the person having a good personality
- good Performer
- Good team player
- Lead a team well
- Make Profit
Q124) The five personality traits as per Big Five Personality Traits are
- Extroversion, Agreeableness, Conscientious, Emotional Stability, Openness to experience
- Extroversion, Agreeableness, Friendly, Emotional Stability, Openness to experience
- Extroversion, Agreeableness, Courage, Friendly, Openness to experience
- Extroversion, Agreeableness, Conscientious, Emotional Stability, Easy going
Q125) Outgoing, talkative, and social are part of __________ Personality Trait as per big 5 personality traits
- Friendly
- Openness to experience
- Introversion
- Extroversion
Q126) Trust, nature, cooperative are part of __________ Personality Trait as per big 5 personality traits
- Agreeableness
- Emotional Stability
- Openness to experience
- Introversion
Q127) Dependable, and responsible are part of __________ Personality Traits as per big 5 personality traits
- Emotional Stability
- Conscientious
- Openness to experience
- Introversion
Q128) Relaxed and Secure are part of __________ Personality Trait as per big 5 personality trait
- Agreeableness
- Emotional Stability
- Openness to experience
- Introversion
Q129) Sensitive and intellectual are part of __________ Personality Trait as per big 5 personality trait
- Agreeableness
- Emotional Stability
- Openness to experience
- Introversion
Q130) ____________________ are the theories that gives an Idea about what employees want or needs and what are the key factors the managers can utilize to motivate the employees.
- Maslow Theory
- Herzberg Theory
- Process Theory
- Content Theory
Q131) ___________ theory states the ways or process by which the needs can be converted into behavior or performance.
- Maslow Theory
- Expectancy Theory
- Process Theory
- Content Theory
Q132) Myers-Briggs Personality is called as
- MBIT
- MBET
- MBTI
- MIBT
Q133)___________ are stimulated by events and people external to themselves. They show their feelings, learn by talking, and work well in groups.
- positive personalities
- Introverts
- Extroverts
- none of the above
Q134) ______________ prefers private reflection, self-examination, and self-discovery. They hide their feelings, prefer to work alone and learn by watching.
- Private personalities
- Introverts
- Extroverts
- none of the above
Q135) MBTI test the personalities in ___________ categories
- 3
- 4 ( Four )
- 5
- 6
Q136) As per MBTI ___________ personality people like real-life examples, prefer practical exercises, and get the facts while possibly missing the main idea.
- Introversion
- Sensing
- Intuition
- Thinking
Q137) As per MBTI ___________ personality people work based on hunches and feelings, use their imagination, and get the main idea while missing some of the facts.
- Introversion
- Sensing
- Intuition
- Thinking
Q138) As per MBTI ___________ personality people take a laid-back, relaxed approach. They’re flexible, open to change, and like to explore.
- Introversion
- Sensing
- Perceving
- Thinking
Q139) MBTI stands for
- Myers-Briggs Test Indicator
- Myers-Briggs Test investigator
- Myers-Briggs Type indicator
- Myers-Briggs Type investigator
Q140) The psychological process by which individuals organize and interpret their sensory impressions to give meaning to their environment is defined as of
- Attitude
- thinking
- Perception
- Personality
Q141) A Process of receiving, selecting, organizing, interpreting, checking and reacting to sensory stimuli or data to form a meaningful and coherent picture of the world is
- Attitude
- thinking
- Perception
- Communication
Q142) The__________________ theory states that the human mind will receive or accept only information which it feels that it is relevant.
- Perception Theory
- Selective Perception
- Relevance Theory
- None of the above
Q143)_____________________ deals with how the social perceiver uses information to arrive at causal explanations for events.
- Attribution Theory
- Social Perception Theory
- Selective Perception
- Social Theory
Q144) _________________ is the sequence of psychological steps that a person uses to organize and interpret information from the outside world.
- Perceptual process
- Thinking process
- Selection Process
- Sequential Theory
Q145) Which of the following is not a step in the perceptual Process?
- Object
- Selection
- Perception
- Response
Q146) Putting people into a convenient group on the basis of some characteristics and making an assumption to perceive is called as
- Stereotyping
- Perception
- Perceiving
- Group Perception
Q147) Stereotyping generally affects the ________________________
- Organization Structure
- Behaviour
- Interpersonal Relations
- Communication
Q148) “Girls are not good at sports” is an example of
- Perception
- Halo effect
- Stereotyping
- Individual Personality
Q149) _______________ is our perception of one personality trait that influences how we view a person’s entire personality.
- Perception
- Halo effect
- Stereotyping
- Individual Personality
Q150) _________________ is the process of stimulating people to actions to accomplish the goals.
- Bonus
- Motivation
- Performance-based Incentive
- Promotion
Q151) __________ contains the theories that give an Idea about what employees want or need.
- Expectancy theory
- Maslow theory
- Process Theory
- Content Theory
Q152) Which of the following is not an example of Content Theory?
- Maslow Theory
- Herzberg’s Theory
- Expectancy Theory
- Alderfer’s ERG Theory
Q153) _______________ theory emphasis that, Unsatisfied need can influence the behaviour satisfied one will not act as a motivator.
- Maslow Theory
- Herzberg’s Theory
- Expectancy Theory
- Alderfer’s ERG Theory
Q154) Maslow says that Human beings are full of needs & wants. And these needs will lead to their?
- Job
- Behavior
- Attitude
- Motivation
Q155) The person will try for the complex level need when his ______________ is satisfied.
- Basic need
- family
- Income
- Job
Q156) In _______the needs are arranged in an order as per their importance (basic to complex)
- Maslow Need Theory
- Herzberg Theory
- Satisfaction Theory
- Mayo Theory
Q157) The individuality, humanness and mental health of the person will improve ___________ the level of need he satisfied.
- less than
- Greater than
- at Per with
- None of the above
Q158) Salary and basic working conditions will come under _____________ Needs
- Safety
- Physiological need
- social need
- organizational
Q159) ______________ need improves the confidence level of an employee when satisfied.
- Social
- Safety
- Basic
- Esteem
Q160) Which of the following is not a part of the hygiene factor of two-factor theory
- Company policy
- Administration
- responsibilities
- Interpersonal Relations
Q161) Responsibility, Advancement etc are an example of
- Motivators
- hygiene factors
- improvement factors
- advance factors
Q162) The higher-order needs specified by Maslow is considered as____________ as per Herzberg.
- Motivators
- hygiene factors
- improvement factors
- advance factors
Q163) Expectancy theory is a theory comes under ___________ theory
- Process
- Content
- Attribution
- Perception
Q164. All of the following topics and areas of concentration generally constitute the field of OB except
- International influences.
- Interpersonal communication.
- Group structure and process.
- Leadership
Q165. Which is not Maslow's needs?
- Esteem
- Control
- Self-actualisation
- Social
Q166. The approaches to organisational changes are
- Structural approach
- Value centred approach
- Technological approach
- All of the above
Q167. The structure of an OB model includes three levels of analysis: individual, group, and organization systems. Issues that influence all three levels in various ways and thus affect behavioural dynamics are
- change and stress.
- organizational culture and commitment.
- power and politics.
- work design and technology.
Q168. Who is the developer of 'Two Factors theory' of Motivation?
- Herzberg
- Lawless, David. J.
- A. H. Maslow
- Porter, Lyman W. and Hackman
Q169. Engaging in work behaviour and striving hard to perform well for the primary purpose of fulfilling one's own satisfaction, pride and happiness is called
- Social Motivation
- Intrinsic Motivation
- Extrinsic Motivation
- Esteem Motivation
Q170. Hygiene factors related to the work context include
- Relations with supervisor
- Supervision
- Company Policy and Administration
- All of the above
Q171. Which of the following is/are important of Motivation?
- Success in competition
- Increases Morale
- Measurement of Managerial action
- All of the above
Q172. Some of OB's challenges and opportunities include all of the following except
- reinforcing the importance of traditional methods of management.
- offering specific insights to improve interpersonal and people skills.
- helping us learn to cope in a continuously changing world.
- facilitating the improvement of quality and employee productivity.
Q173. "Leadership is the activity of influencing people to strive willingly for group objectives." This statement is given by
- George R. Terry
- Harris Thomas A.
- Davis, Keith
- Rensis Likert
Q174. In Vroom's Expectancy Theory, Valence means
- Strength of an individual's preference for a particular outcome
- Salary
- Supervision
- Knowledge of planning
Q175. Which is not correct about the nature of leadership?
- Ideal Conduct
- Leadership is a personal quality
- Dynamic Process
- Unity of Accounting
Q176. Which of the following is a phenomenon in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views?
- Group Conformity
- Group Shift
- Group Think
- Compromise
Q177. What is brainstorming?
- A technique used to build group cohesiveness
- A technique that tends to restrict independent thinking
- A process for generating ideas
- A process used mainly when group members cannot agree on a solution
- The most effective means of generating.
Q178. Vroom and Yetton’s leadership theory could also be described as a _____ theory.
- Contingency
- Decision
- Behavioural
- Trait
- Cognitive Dissonance
Q179. What does a positive organizational culture do?
- uses positive reinforcement instead of punishment
- rarely uses rewards
- emphasizes individual growth
- emphasizes building on the organization’s strengths
- emphasizes organizational vitality
Q180. Organizations that promote a spiritual culture _____.
- Have organized religious practices
- Adopt a corporate religion
- Recognize that people have both a mind and a spirit
- De-emphasize community in the workplace
- Tend to downplay the importance of employee satisfaction
Q181. Herzberg proved that job satisfaction and job dissatisfaction are not exact opposites.
- True
- False
Q182. Charismatic leaders are perceived as initiators and managers of change rather than custodians of the status quo.
- True
- False
Q183. _____ studies behavior as it relates to concerns such as absenteeism, turnover, productivity, and performance.
- Psychology
- Kinetics
- Organizational behavior
- Ergonomics
Q184. A number of approaches may be used to bring about effective change within an organisation, often called intervention strategies, these include:
- Survey research and feedback.
- Sensitivity training and team building.
- Grid training.
- All of the above
Q185. Which terms does Lewin use to describe the process of behaviour modification?
- Refreezing.
- Conflict.
- Unfreezing.
- Storming
Q186. The knowledge, language, values, customs, and material objects that are passed from person to person and from one generation to the next in society are called …………..
- Culture
- The latent function
- The manifest function
- Social perspective
Q187. Which approach is adopted by attribution theories?
- Behavioural perspective
- Social cognitive perspective
- Cognitive behavioural perspective
- Social constructionist perspective
Q188. Attribution theories posit that there is constant bidirectional interaction between which two factors?
- Between physiology and cognition
- Between groups and individuals
- Between construction and interpretation
- Between cognition and the environment
Q189. Attribution theory says that when we observe behaviour, we attempt to determine whether its cause is:
- typical or unusual
- internal or external
- Individual or external
- Consistent or erratic
- Distinctive or normal
Q190. Stereotyping, halo effects, projection and contrast effects are all selective perception tools that we use to:
- Communicate opinions
- Form hypotheses
- Speed-read others
- Influence opinions
Q191. When we judge someone on the basis of our perception of the group to which he or she belongs, we are using the shortcut called:
- Grouping
- Stereotyping
- Categorizing
- Contrasting
Q192. An individual’s personality is determined by all the following except
- Environment.
- Heredity
- Situational factors.
- Perceptual process
Q193. In reference to personality, what is a psychological construct?
- A mental concept that influences behaviour via the mind-body interaction.
- A mental concept that leads to self-awareness via the mind-body interaction.
- A mental concept that remembers events via the mind-body interaction.
- A mental concept that suppresses behaviour via the mind-body interaction.
Q194. In terms of personality theories, what are development theories?
- Development theories are concerned with how we develop theories in psychology.
- Development theories are concerned with how to develop implicit theories.
- Development theories are concerned with how personality degenerates as we age.
- Development theories are concerned with how personality develops as we age.
Q195. The five needs expressed in Maslow's hierarchy are:
- Psychological, safety, social, esteem and self-actualisation.
- Physiological, safety, social, esteem and self-actualisation.
- Physiological, safety, responsibility, motivation and self-actualisation.
- Physiological, intrinsic, social, esteem and self-actualisation.
Q196. According to Herzberg's motivation-hygiene theory, the four hygiene factors are:
- Working conditions, relationship with subordinates, supervision and work itself.
- Advancement, salary, status, company policy.
- Relationship with peers, status, supervision and security.
- Personal life, security, salary and recognition.
Q197. Which of the following is a contemporary theory of motivation?
- McGregor's Theory X and Theory Y.
- Maslow's hierarchy of needs.
- Three needs theory.
- Herzberg's motivation-hygiene theory.
Q198. A strong organizational culture increases behavioural consistency and, therefore, can act as a substitute for
- Followership.
- Socialization.
- Institutionalization.
- Formalization
Q199. The ultimate source of an organization’s culture is:
- Its founders.
- The business planning process.
- Top management.
- The country in which it operates.
Q200. Which statement is true?
- Perception is how stimuli affect an organism or individual
- Human behaviour is generally determined based on 'what is perceived', rather than on 'what is'
- Behaviour is determined only by perceived stimuli; in other words, a stimulus that is not perceived has no effect on human behaviour
- All of the above
